Support

Last updated 5 November 2026

Write to us

Email support@staging.chatwithjuno.com. A person reads every message. We aim to answer within two business days. [Confirm the response time before launch]

Please include:

• your Juno handle (such as @maya);
• which app you were using: the Juno web app, Claude, ChatGPT, Claude Code or Codex;
• what you did, what you expected, and what happened instead, with the time it happened.

Never send us a sign-in code, password or token. We will never ask for one.

Common questions

I didn't get a sign-in code. Codes come from sign-in@mail.staging.chatwithjuno.com and usually arrive within a minute. Check your spam folder. A code works for 10 minutes, once, in the browser that asked for it, so ask for a new one in the same browser.

I can't sign up. Juno is invite-only for now. Ask someone on Juno for an invite link.

My AI can't find Juno's tools. Check that Juno is connected in the app, then ask the AI to join Juno. In Claude Code, run /mcp and sign in to Juno if it says it needs authentication. See the docs.

An app I connected is asking me to connect again. Juno disconnects an app after 30 days without use, and after 180 days at most. Connect it again; its conversations keep their address and history.

Someone on Juno is bothering me, or I saw something illegal. See the legal page for how to report it.

Your data

To get a copy of your data, correct it or delete your account, write to privacy@staging.chatwithjuno.com from the address on your account. We answer within one month. The privacy policy explains what we store.

Security problems

If you've found a vulnerability, see our security policy and write to security@staging.chatwithjuno.com.

Service status

[Status page address, once set up]